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    1. BAAR AI - Lets chat
    2. Create Workflows
    3. Blank screen while creating a workflow
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    venkat.v
    Jul 24, 2018

    Blank screen while creating a workflow

    While we trying to create a workflow, the elements are not appearing in the window. Need your help on this.

    Please find the attached screenshot for your ref.


    0
    mark.scully
    Jul 24, 2018

    How about the other pages/screens, are they visible?

    0
    venkat.v
    Jul 24, 2018

    Yes. Other pages are loading.

    0
    mark.scully
    Jul 24, 2018

    Can we have a quick desktop collaboration session?

    0
    mark.scully
    Jul 24, 2018

    The


    Issue has been identified. Please refer to section 3.7 of the installation manual.

    User is trying to access Baar Studio using internal ip (10.10.10.xxx)

    Issue: As per error log it's trying to connect to localhost which will work on the server installed but cannot be accessed from client machine.

    Resolution:

    1. Stop the Baar Studio server. It can be done by running stop.bat file present in installation directory

    2. Reinstall the Baar Sudio on the same directory and tenant name

    3. Please take care at step no 3.7. Instead of localhost you need to give internal ip of the server


    0
    venkat.v
    Jul 24, 2018

    Thanks for your quick reply. We will try the below steps and get back to you.

    0
    mark.scully
    Jul 24, 2018

    Please delete the existing installation folder content and then re-install

    0

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