Where Intelligent Automation and Digital Transformation Meet

Updated: Sep 21, 2021


With the rapid emergence of AI and automation, many companies build the capabilities to help their clients accelerate their digital transformation. This is happening at a time when there's an unprecedented openness to new ways of working.

The explosion of data has led to the evolution of AI-powered digital transformation. With deep expertise in handling massive amounts of data, many enterprises are now becoming AI-infused enterprises. However, the challenges of scaling and adoption remain.


To address the realities of today's enterprise, an integrated automation ecosystem approach is required. This is why.


Hybrid automation is a strategy that many organisations have used to gain control of their various automation projects. This approach works well as it allows them to leverage the multiple capabilities of each provider. However, it comes with a particular set of requirements that are necessary to ensure that the end-to-end process is seamless and secure.

Customers' expectations are becoming more sophisticated, with many of them asking for more detailed information about how automation can improve their lives.

Freedom of choice and speed are critical factors in the implementation of a successful solution.

The amount of time it takes to appreciate anything is crucial.

Enterprises must implement an integrated automation strategy that includes knowing the best and most innovative ways to improve and modernise IT operations and ERP business processes, given the tight budgetary constraints and limited opportunities for broad transformation initiatives in today's unprecedented COVID-19 times.

The goal is to reduce expenses faster and with more significant ROIs compared to extensive transformation, which takes longer and requires more money. An integrated automation plan with the proper people in place aids in achieving this goal and establishes a foundation for future digital transformation.

Automation is now being scaled at many levels throughout the enterprise. When combined with embedded artificial intelligence (AI), automation assists enterprises in streamlining repetitive tasks and reducing many elements, including human and process errors, operational risk, and, perhaps most importantly, costs.

Simultaneously, automation can significantly improve an organisation's infrastructure, technology applications, IT operations, and business processes.

Businesses are steadily evolving and undergoing digital transformations due to the use of modern technology, which improves their efficiency and competitiveness in the marketplace. However, digital transformation does not end with the adoption of new technology. To embrace actual digital change, organisations must think beyond technology. Businesses can only reap the benefits of digitisation by completely overhauling their operations, creating collaboration opportunities, expanding their service offerings, and revolutionising their approach to the customer experience.


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